It is quite easy to assume that hotels are easily the best when it comes to transforming a stay into an experience, but apart’hotels the likes of Citadines Apart’hotel have a competitive advantage over hotels with a variety of facilities and amenities that ensure a quality experience. Here’s why!
When it comes to experiences, more and more people look away from what makes a stay the same as every other – many serviced apartment stays come with their own style and character, which reflects its location.
Many serviced apartments boast comforts that most hotels can’t offer – although hotels come with plush comforts and state-of-the-art facilities, many seem to lack the feeling of “home” that comes with serviced apartments.
Serviced apartments let their staff form more personal relationships with their guests, which is highly unlikely in hotels. These relationships benefit both staff and guests; guests will feel better looked after and staff can accommodate their preferences in a personalised manner.
Serviced apartments do not experience an influx of guests, which lets the staff appreciate the guests as individuals rather than the “occupier” of a particular room number. Knowing their guests will help them to cater to their needs much better, resulting in excellent service.